Privacy Policy
This policy explains what information Wanode may process, why it is used and how customers can contact us about their information.
Last updated: August 2026Information collected
Wanode may collect names, email addresses, phone numbers, business information, account details, package and subscription data, payment status and references, session identifiers, chatbot configurations, API and webhook settings, message and activity logs, uploaded media, IP and device information, security logs and support communications.
How information is used
Information is used to create accounts, activate packages, operate sessions, execute chatbot/API/webhook functionality, display logs, verify payments, provide support, investigate faults and misuse, improve security and meet legal or payment-processing requirements.
WhatsApp-related data
When a customer connects a WhatsApp account, Wanode may technically process message content, sender and recipient identifiers, timestamps, media, delivery information and chatbot activity only as required to provide the configured service. Wanode does not claim ownership of customer conversations.
Customer permissions
Customers are responsible for having the necessary permission or lawful basis to contact recipients and process their information through Wanode.
Payments
Payments may be processed through Safepay. Wanode does not intentionally store complete card numbers or CVV information when the payment is completed through Safepay's hosted checkout. Safepay may process payment, identity and transaction information under its own policies and regulatory duties.
Sharing
Information may be shared only where reasonably necessary with payment, hosting, infrastructure, email, support and security providers, or with legal and regulatory authorities where required. Wanode does not sell customer personal information.
Retention
Conversation and activity records may be retained according to package settings. Where a package provides seven-day records, those records may normally remain available for up to seven days. Account, payment, security, support and dispute records may be retained for longer where reasonably required.
Security
Wanode may use HTTPS, authenticated access, permissions, restricted API access, server safeguards, monitoring and backups. No internet-based service can be guaranteed completely secure.
Requests
Customers may request correction, eligible deletion or account closure by contacting support.wanode@boostuplive.com. Certain payment, fraud, security or legal records may still need to be retained.
Cookies
Wanode may use necessary cookies for login sessions, security, preferences and essential website functionality.
Contact
support.wanode@boostuplive.com | +92 344 5166764 | Faisalabad, Pakistan